At AXORILITH, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt for a refund or exchange, subject to the conditions below.

To qualify for a return, please ensure that:

• The item is in its original packaging.
• The item is unused and in the same condition as received.
• The receipt or proof of purchase is included.

Certain items cannot be returned, including:

• Gift cards
• Downloadable software products
• Some health and personal care items

To initiate a return:

• Contact us at [email protected] with your order details.
• Ship the item back to our address provided in the email response.
• Once received, we will inspect the item and notify you regarding the status of your refund or exchange.

Approved returns will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

If you need to exchange an item for a different size or variant, please follow the return process and place a new order for the replacement.

Shipping costs for returning items are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For any questions regarding our returns policy, please contact us at [email protected].